Our Raw 613 Straight is raw sea straight bundles bleached to 613. Each bundle weighs roughly 3.0 to 3.5 oz
THIS STRAIGHT HAIR WILL VARY FROM BONE STRAIGHT TO A VERY SLIGHT WAVE. DUE TO THE NATURE OF THIS HAIR, WE CAN NOT GUARANTEE THE EXACT PATTERN THAT YOU WILL RECEIVE.
Hair Expert Notes:
Due to the raw nature of our hair, the wave pattern and color tone may vary from bundle to bundle. We suggest purchasing your complete set in one transaction to ensure consistency and adding order notes at checkout. Order notes are not guaranteed, however, our fulfillment processors will do their very best to accommodate your requests(s).
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Please note all sale items are FINAL. No refunds will be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The hair can not have been worn, tampered with, or chemically altered in any way. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at help@aavyahair.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return q at help@aavyahair.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like digital products(vendors lists or courses), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). . Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@aavyahair.com.
All in stock orders will ship the same business day if placed Monday- Friday before 11 AM CST, excluding holidays and sale periods. Custom wigs have a 7-10 day processing time. Sale items have a separate processing time which is displayed on each individual product page.
We work with trusted shipping carriers, but recommend purchasing Route Package Protection to insure your package, as Aavya Hair not responsible for lost, stolen, or damaged packages. All orders with hair extensions require a signature for delivery.
If you need assistance with a purchase, send an email to help@aavyahair.com. We are happy to assist you!